Business Reports
See a clear summary of how your bots, channels, support workload, and marketplace customers are performing.
General Business Report
Customer Service Workload
Shopify + Amazon Buyer Risk
Clear Words, No Technical Noise
General Report
Plain-language summary of the current workspace.
Performance Snapshot
Visual summary of business activity and buyer risk.
Business Activity Mix
How the workspace is currently weighted across knowledge, channels, service activity, and customer risk.
Business-Specific Report Focus
This report adapts to the type of business running in this workspace.
Advanced Reports
Detailed buyer-risk reporting for Shopify and Amazon connected businesses.
Buyer Risk Distribution
A quick picture of how many buyers are safe, need watching, or need action.
0
ranked buyers
Buyer Risk Drivers
What is pushing customer-risk upward across connected marketplaces.
Marketplace Buyer Risk
Customers from Shopify or Amazon who may stop buying or need attention.